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Frequently asked questions

Short answers to the questions hosts ask most.

Updated

Who it’s for: Everyone

Do I need internet on meet day?

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Does closing the window stop the meet?

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Can I run the scoring Wi-Fi from a phone or laptop hotspot?

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Why does the app say “Scorsync Online”?

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Why doesn’t Scorsync Desktop send email?

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Why does it warn “Running without encryption”?

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Is there automatic updating?

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Can I undo go-live?

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Do rehearsal scores show anywhere?

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When do families see scores?

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Why can’t I sign in with a PIN as a host on Scorsync Cloud?

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Why does only the chair see out-of-range?

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